Set up kiosk check-in for your clinic
Turn on self-service check-in so patients can check themselves in on a tablet.
· 1 min read
The Quick Answer
Kiosk & Waiting Room is a Global Admin-controlled feature — once enabled for your clinic, the Waiting Room panel fills with the live queue automatically.
Request setup
Open the Waiting Room panel on the Appointments page. If kiosk isn't enabled yet, you'll see a setup card — select Request Setup to have it turned on for your clinic.
Pair a device
Once enabled, go to Kiosk Devices in the admin area and generate a pairing code. Enter that code on the tablet to link it to your clinic.
If the queue isn't showing
Confirm the clinic you're viewing in the sidebar is the one the kiosk was paired to — the Waiting Room panel only shows the queue for the clinic currently selected.
Was this article helpful?
Your feedback helps us continuously improve our documentation.