Reschedule or cancel an appointment
Move an appointment to a new time or cancel it from the calendar.
· 1 min read
Verified for HealthCo v2.4
The Quick Answer
Right-click (or tap-and-hold) an appointment on the calendar to reschedule or cancel it — the patient's history keeps a record of the change.
Reschedule
- Find the appointment on the calendar.
- Right-click it and select Reschedule.
- Choose a new open slot and confirm.
Cancel
- Right-click the appointment and select Cancel.
- Pick a cancellation reason.
- Confirm the cancellation.
If the slot won't let you reschedule
Check that the new time doesn't conflict with a room block or another booking — the calendar will grey out unavailable slots.
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